Scrunchie of the Month Club Membership FAQ
Here's the fine print:
- Scrunchie of the Month Club memberships run from February 1st 2021 to July 1st 2021.
- Insider Scrunchies will be shipped on the 1st of the month. Please note: due to COVID 19 Canada Post is experiencing delivery delays.
- Insider Scrunchies will be sent via Canada Post Letter Mail. Tracking is NOT available. This shipping method is used to reduce the membership cost.
- By purchasing a Scrunchie of the Month Club Membership you agree to the shipping terms above. Unfortunately replacement Insider scrunchies are not available if your package is lost. This is due the limited edition, handmade nature of the membership.
- In the rare instance your package is lost, you will be compensated with a replacement from our Retail Scrunchie collection. Please wait 30 days after your scrunchie was shipped before reaching out for a replacement.
- Despite our love of branded promotional materials, Insider scrunchies will be sent out in mailer envelopes with little/no additional packaging. This isn't a packaging oversight, this is very intentional to reduce the amount of waste being shipped out monthly.
- Scrunchie of the Month Club memberships are non refundable and non transferable.
- Memberships may not be placed on hold or suspended.
- Purchasing as a gift? Enter your billing and shipping address at check out, and send an email to firstname.lastname@example.org with the address you would like the Insider Scrunchies to be shipped to.
- In booth discounts and access to the VIP Facebook group are for members only and not to be shared. Access to these benefits may be suspended if you are found sharing them.